...a practical 2-day toolkit program for leaders on cultivating more constructive cultures to support strategic success

presented by

Bill Cropper

Aligning strategy and culture is a potent recipe for success and knowing how to lead it is crucial…

Culture is critical for good performance, good teams, good relationships and good strategy…

Getting your culture ‘right’. It’s the most critical facet to focus on for leaders who want superior team performance and sustainable results. No leader can afford to ignore how pervasive and influential culture is. It either helps you move forward – or it can hold you back.

Why culture matters? Because it profoundly affects strategy, performance, adaptability and behaviour – all foundational for workplace survival and success.

Everything that happens in any organisation is impacted by your cultural orbit – and aligning culture closely with strategy is essential for great outcomes.

High performance is culture-reliant. And it’s pretty clear a prime factor in cultivating constructive cultures that high-perform is the part leaders play to set the right cultural course, steer behaviour, and what they model themselves in terms of what they say, how they act and what they believe.

Culture’s big bearing on well-being. I’s not just strategy and performance either. The culture we work in also affects how it feels to work in a place, our levels of positivity and resilience and ultimately our physical wellbeing and mental fitness.

What shape is your culture in? Do you face any of these hurdles or hold-backs at the moment?

Make leading culture a central pillar of who you are...

Leaders play a central role as modellers, curators and sometimes creators of the culture around them. And many of us need to do more of this…

What we say, how we act, the beliefs we express and the stories we tell, may well be amongst a leader’s most powerful change tools. Leaders are instrumental in:

  • Engaging people in culture conversations and culture-building activities
  • Helping them grasp new guiding principles you seek to integrate into the cultural mix
  • Forging commitment to adapt and adopt new beliefs and behaviours.

Culture itself has been dubbed the new business strategy. It either limits or enlarges what can be achieved. Culturally-alert leaders make deliberate decisions about how to shape and adjust it so it aligns with values, actions, behaviours – and also matches strategy.

Minus that, leaders struggle to get better results, more engagement and higher performance.

And being a culture leader takes more than good intentions. Leaders need tools, frameworks and processes to help transform culture….  

That’s where Leading Constructive Cultures comes in...

Culture is one of today’s hot business topics. Most leaders are acutely aware of how constructive cultures help people to perform, stay committed, creative, co-operative and collegiate; while dislocated ones breed bad behaviour, toxic work climates, questionable actions and chronic under-performance.

Whether it’s navigating in a new cultural direction, raising cultural awareness, promoting fresh guiding principles, carrying out a culture scan, or devising strategies to switch on cultural reconstruction efforts, Leading Constructive Cultures helps you come to grips with what leading culture really involves, and gives you effective tools to help you do it every step of the way.

Choose the live-online option 5 x 2.5hr sessions over 5 weeks or in-person on-location over 2-days. Either way, you’ll reap a bucketful of benefits from attending…

Master your role as culture-leader

Better fit between strategy and culture

Unearth core beliefs and behaviours

New principles to regenerate culture

Tips, traps and tricks to lead culture

Simple tools and steps that work

See how your culture stands now

Detect elements to keep, remix, let go

Develop culture action plans to go

Engage staff in behaviour change

…or talk to us about In-House clinics for your culture leaders live or online…

“The culture change activities, processes and training sessions Bill ran have been transformational. Our leadership team were equipped with practical tools that have engaged staff with ways-of-thinking that have generated ownership of a positive workplace culture of learning excellence. Culture Action Teams  now operate across the organisation as part of a strategic and sustainable cycle of renewal.”

Terry Niebling

-

Snr Deputy Principal, Lourdes Hill College

Culture is the real game-changer in getting great results...

This program strengthens your role as a culture leader and equips you with down-to-earth tools and processes to:

Scope your Role

tools and approaches to plan and lead culture

Unpack Components

what’s culture & what your ideal culture looks like

Plan Positive Steps

to renovate culture with our 8-phase model

Detect Elements

in your current culture to keep, strengthen or change

Replace Cultural Beliefs

and behaviours that are unconstructive

Unlock core Beliefs

in your culture and which are beneficial

Work out where to Start

and develop a Cultural Action Plan

Conduct a Scan

for signs of constructive or dislocated cultures

Craft a Culture

where people are committed and accountable

Unlock the links between constructive cultures and strong strategy…

Your culture didn’t evolve just to support your current crop of strategies. It may historically have other reasons for being…

What really matters is that you need to get the culture to support strategy now. Your culture got you where you are today. But will it get you where you need to be tomorrow? 

Constructive cultures happen deliberately by design, not by accident. One of your chief roles as a culture leader is getting the fit right between culture and strategy. It’s critical to success.

  • What factors do you watch out for to measure ‘right-fit’ between strategy and culture?
  • What beliefs, behaviours or practices in your current culture support strategy and which don’t?
  • What do you keep, re-shape or shift for your culture to support strategic directions?

Leading Constructive Cultures has a raft of tools and activities to enable you to answer these questions so you can:

  • Take actions to be more strategic, future-focused and culturally aligned
  • Benefit from strengthening your own strategic focus.
  • Judge your culture-strategy fit and determine what’s in line and what’s dislocated
  • Engage others in strategic-fit thinking, action planning and making cultural adjustments.

Here’s a few criteria for a good fit between strategy and culture… 

Strategy & Culture Fit

The Culture-Strategy Fit

While it’s essential to recognise how important this is to get right, you also need to acknowledge you’ll never get a perfect fit. At the same time, the closer the fit is, the more likely your strategy will be supported and take-up will be better.


While you’ll never know for sure if you had the best possible strategy-culture fit, it’s handy to have a few criteria for a good fit, even if this varies with different challenges and contexts.

Here’s a few criteria for what may make a good fit. Think about how these might apply in your context:

Example criteria for fit between strategy and culture

🢧 Interested in receiving tips, tools and background articles on culture at work?

Subscribe here to receive our next issue of Culture Counts news….

I found your approach to culture change to be very valuable, realistic, practical and well-researched. It provided useful tools to evaluate findings about our culture and I was particularly attracted to the “patterns” aspects of your framework which triggered me to identify artefacts and espoused values to address in our organisation to evolve understanding of where our culture needs to go.

Chris P

-

Coordinator, National Native Title Tribunal

A few highlights to expect when you come along to Leading Constructive Cultures...

Use our CLEVER Culture Scan to assess your current culture and what elements are functional or dysfunctional

Business graphs and magnifying glass on table

Explore what you can do as a leader to foster new behaviours and beliefs to support cultural regeneration

Complete a Leading Culture Action Checklist to see what else you can do to reshape culture for the results you need

Get the fit right between culture and strategy and what you need to do to adjust or reconstruct for success

vision-strategy-cultural_fit diagram

Explore what you can do as a leader to foster new behaviours and beliefs to support cultural regeneration

Take away a comprehensive self-coaching Guide with more than 30 culture-building tools to use with your teams

Spiral workbooks

The Culture Change Clinic was excellent, informative, user-friendly and the course structure was well-presented in a progressive way. The knowledge base of the facilitator was extensive and significantly interesting – and the interaction between the facilitator and participants was great to share narratives. The high point for me was the ‘Toolkit’, which I believe will be an extremely useful guide for  formulating strategies for culture change in our workplace.” 

Peter Henri

-

Medicare Local

You need to know what Culture is before you can lead it

Seems an obvious question… Yet often, we have very vague ideas of what culture really is, or how deep it goes. Culture’s generally unspoken and unwritten so it can be elusive to grasp.  No wonder our notions about what it is differ from one person to the next.

Here’s our Definition of Culture…

Culture consists of deeply ingrained, often unconscious and taken-for-granted patterns of thinking, feeling, talking and responding along with resident rites and rituals, that dictate how individuals, teams and entire organisations operate and navigate their way through their environment, make sense of it and survive in it.

How it forms. We all live and work inside cultures that dictate what we value, how we behave, even what we feel or think. As soon as any team comes together, they start to work out unwritten but very powerful norms, values and rules about things like:

  • How to relate, work together and what’s valued or not
  • What behaviours and actions are acceptable or not
  • What to celebrate or shun, what works and what doesn’t

Soon, habits, rituals, traditions and customs form. These settle into patterns of what to believe, what to say, how to think, feel, interact, respond and lead. The team starts to develop a cultural memory…

Culture is commonly described as ‘the way we do things around here’ but it’s much more than that…

  • As this diagram shows, It’s a set of deeply ingrained patterns and beliefs that we grow accustomed to.
  • They’re familiar, well-worn and comfortable and we resist changing them, even if they’re not all that good for us, the team or the organisation.
  • Everyone helps construct the culture in the way we habitually think, believe and repeatedly behave, talk and interact.

Culturally-concerned leaders keep a close tab on both the helpful and unhelpful patterns in their culture. Here’s a brief description of these patterns…

Culture Patterns

Patterns that make up Culture...

Culture consists of deeply ingrained, often unconscious and taken-for-granted patterns of thinking, feeling, talking and responding that individuals, teams and organisations use to navigate their way through their environment.

7 Culture DimensionsWe all produce, preserve and pass on culture by the way we behave, according to these entrenched patterns that evolve slowly and often invisibly alongside us.

They’re familiar, comfortable, well-worn, and we resist changing them, even if they’re not all that good for us.

  • Patterns of THINKING: prevailing values, beliefs, assumptions and mental models a team or an entire workplace hold collectively. These often operate unconsciously
  • Patterns of BEHAVING: accepted behavioural “rules’ in a team, not always stated explicitly but followed implicitly, that govern the way people interact with each other
  • Patterns of TRADITION: webs of stories, myths, legends, creeds, customs and rituals that store meaning and create cultural identity
  • Patterns of FEELINGS: the emotions people most commonly experience, display or act out that effect how we treat each other, how we behave, how we think, how we cope with change, challenges and stress and how satisfied, productive and happy we are at work.
  • Patterns of CONVERSATIONS: The nature and quality of conversations people have, including what topics are discussable or undiscussable. The way we talk to each other.
  • Patterns of LEADERSHIP: style and approach of leaders to how they lead, behaviours they model and reinforce, and how this resonates or not with the people they lead and how their words, actions, motives and directions are perceived by others.
  • Patterns of RESPONSIVENESS: the way the culture engages with and responds to changes and challenges in its external environment. How it handles threats, crises, opportunities.

Our Leading Culture Clinic helps you learn ways to identify these cultural patterns and assess which ones are still constructive and which have become dysfunctional over time.  Register today


🢧 If you’re interested in receiving tips, tools and background articles on culture at work, subscribe to our periodical Culture Counts News…

Subscribe to Culture Counts News….

Leading Constructive Cultures unpacks culture and equips you with an 8-phase model and practical tools to achieve more constructive outcomes

So often, the superficialities in a culture are changed while the deeper beliefs where the real culture lies are ignored. 

The most critical yet often overlooked aspect of making culture change actions work, is digging down to core beliefs that often sit silent and unnoticed at the centre of any culture. If beliefs stay the same, anything else we’ve changed is likely to soon revert back to the way it was. 

  • Novelties, perks and play-toys like putting a ping-pong table in the lunchroom or slides between floors may attract passing attention but they won’t change a poor culture.
  • Redesigning routines, re-structuring or rebranding may give the impression of culture change. But again it runs deeper than that.
  • We may focus on changing behaviours that impede performance but neglect deeper core beliefs that keep driving us to behave that way.

Our Leading Constructive Cultures Clinic shows you tools and techniques for uncovering core beliefs and getting to the centre of your culture

Leading Constructive Cultures Toolkit

complimentary when attending our clinic

Join us at one of our unique clinics live-online or on-location and take-away our comprehensive Leading Culture toolkit to help get you started with cultural regeneration in your workplace.

The guide features:

“The culture change guide is outstanding. You should be congratulated on the work you invest in providing such an invaluable post-program resource. I feel I have the tools to explore ways I can move forward with changing my culture.”

Jan Stiling – Nurse Manager, Queensland Health

Leading Constructive Cultures Toolkit

complimentary when attending our clinic

Join us at one of our unique clinics live-online or on-location and take-away our comprehensive Leading Culture toolkit to help get you started with cultural regeneration in your workplace.

The guide features:

“The culture change guide is outstanding. You should be congratulated on the work you invest in providing such an invaluable post-program resource. I feel I have the tools to explore ways I can move forward with changing my culture.”

Jan Stiling – Nurse Manager, Queensland Health

“The course was well structured and flowed well from one day to the next. I loved the activities used to get people to think about culture in a visual way, enjoyed the systems thinking applications to culture and got more understanding of how tacit assumptions rule culture and what to do with them. The guide book is well structured and will be great for continuing future use.” 

Marina S

-

Change Manager ATO

Cultivate a culture of accountability that gets people thinking and behaving in ways that produce the results you want

Is Leading Culture for you?

This down-to-earth, action-based clinic can seriously benefit leaders at any level who want to consolidate or strengthen their approach to leading culture in more methodical, informed and effective ways – executives, directors, senior and middle leaders, and also principals and heads of departments.

It’s especially useful for leaders to sharpen their focus on what to model to reinforce constructive cultural behaviour, and those who want simple tools to work with their teams. It’s also applicable to

People working on cultural reconstruction projects in their workplace

HR practitioners or trainers who want to develop their own culture courses

Other professionals who want to widen their knowledge about culture

We also run a separate awareness-raising course for staff we call Creating Constructive Cultures.

You make the culture through what you model What kind of behaviour do you model as a culture leader?

It’s commonly believed senior leaders play the most significant role in cultural regeneration. This may be ideal but it’s often not the case.

While senior leader sponsorship and steerage are invaluable, for most workplaces, culture is modelled by middle-leaders. They’re the face of it for most people who look to what they model. They are also better placed to lead it.

If your middle leaders are really the face of the culture and the main means to change it, it makes eminently good sense to begin your culture work early with educating them in how to lead it – and that’s why Leading Constructive Cultures is intentionally aimed at middle leader levels, and not just senior leaders.

“I wanted to determine the priorities for revitalising our school culture and I came away with useful resources for working through the process of finding the best way forward to identify “what’ aspects of the school culture need revitalising. I also wanted to find out if others in the leadership team were in agreement and if so how we would collaboratively work on revitalisation to engage the whole school community.”

Cheryl M
-

High School Principal

How does your Workplace Culture measure up?

An obvious place to start with cultural regeneration is to first find out what kind of shape the current culture’s in before you do much else.  

  • Our CLEVER Culture Scan takes an imprint of your culture now, measured against 6 Dimensions that can apply in any workplace.
  • It’s a way to involve everyone assessing good aspects of the culture you want to keep and not-so-good parts to let go of or renovate.
  • We also customise scans to also include alternative dimensions and additional questions pertinent to your particular workplace context.
  • Scans can also include spotlighting potential new guiding principles you aspire to integrate into your culture going forward to the future.

Download our E-book on 6 Dimensions for Creating CLEVER Cultures. Or check out our article on Assessing your Culture: Where to start? that takes you through steps for creating and customising culture scans.

Our Culture Services – guiding you through change

Beyond our general Leading Constructive Cultures Clinic, we can help you scope, design and plan your cultural regeneration efforts end-to-end with a range of strategic change, vision-setting and action-planning activities to help you systematically think over the steps you need to transform your culture.

3 major areas we can help with strategic culture change and revitalisation are:

Often, the first thing to do is raise awareness of why culture matters and how crucial culture is to strategy, performance, productivity and well-being. Then equip people with tools and know-how to get involved in making it better.  We offer online, live, public and in-house culture-education and awareness-raising courses for all workplace levels.

  • Strategy and Culture for senior leaders – integrate, curate & cultivate
  • Leading Culture for middle managers – model, monitor & motivate
  • Cultivating Team Culture for team-leaders – believe, behave & belong
  • Creating Constructive Cultures for staff –  commit, connect & contribute

We convene cross-sections across your workplace to delve into what state your existing culture is in – to celebrate the strengths you want to keep, trouble-spots to clear-up, and guiding principles to integrate to take your culture forward. We facilitate activities you can do yourself, or with our help, such as:

  • Strategy and Culture sessions for senior leaders – to map cultural directions and principles
  • Creating a Cultural Manifesto – to promote participation in culture-shaping ideas
  • Customise and conduct our CLEVER Culture Scan – to snapshot current and aspirational culture
  • Cross-workplace culture conversations – to dialogue issues, actions and aspirations
  • Dig-down to unearth core beliefs and tacit ground rules – nothing much changes without this

We help you identify specific actions at all levels of the organisation to get cultural renewal underway – to initiate, sustain and monitor it – and build your internal capacity to do it yourself. We do things like:

  • Help you form and train Culture Actions Teams – to plan implementation steps and tasks
  • Coach middle leaders – to model and engage teams in cultural reconstruction actions
  • Identify organisation-wide incentives and social-media strategies – to support cultural renewal
  • Nominate measures, milestones and success-markers – to see how your efforts progress
  • Run culture-building clinics on new skill areas – to enact new principles and behaviours

See our Culture Change Services Profile and Creating CLEVER Cultures e-Book for some background perspectives on culture and insights into ways we can help you get started on cultural reconstruction in your team or workplace.

If you’ve 10 or more leaders keen to attend our Leading Constructive Cultures Clinic, you want to run something  tailored to your context, or you’d like to talk about ways we can help with your Culture Change project…. Get in touch through our online enquiry form or call Bill Cropper direct on 0429-687 513 to discuss and send us an outline of your needs…

Your Facilitator - a Brief Introduction...

Bill Cropper

Director

I’ve been consulting to senior executives, middle-leaders, culture action groups and work-teams to help rethink, renew and renovate their cultures for more than 20 years.

Come to think of it, most of my consulting  assignments have had culture as either background or bottom-line.

I’ve amassed a wealth of on-the-ground experience in all sorts of work settings and contexts, designing strategies and processes to facilitate culture, as well as skill-up internal culture facilitators and mentor many executives to carry out their own cultural regeneration initiatives.

Culture projects I’ve had the privilege of helping with have included…

  • Running Leading Culture clinics for a host of leaders from government enterprises, education, hospitals, road and rail authorities and privates.
  • Facilitating senior leadership teams to map out strategies, actions and guiding principles for cultural renewal
  • Collaborating with many firms to create, customise and run Cultural Assessment Scans 
  • Working with leaders on better sizing fit between business results, strategy and culture
  • Training culture facilitators to run culture processes back in their own organisations
  • Running many different culture- building workshops as part of implementation support
  • Producing a diverse array of culture guides and toolkits tailored these to many different workplace contexts
“Leading Culture was an excellent day of learning, sharing and insight. I enjoy how Bill facilitates and engages his audience – a relaxed format with a well-organised structure and the workbook is brilliant.”
Kerry R, Associate Dean, James Cook University
“Good overall package for leaders to work on business culture. I learned new tools and gained greater insight into how I’m seen as a culture leader. I think it’s starting to change culture in terms of better team-building outcomes and the coaching sessions I had with Bill were good, frank and honest”
Brett M Executive-Director, Housing Partnerships Office

Bill Cropper

Director

I’ve been consulting to senior executives, middle-leaders, culture action groups and work-teams to help rethink, renew and renovate their cultures for more than 20 years.

Come to think of it, most of my consulting  assignments have had culture as either background or bottom-line.

I’ve amassed a wealth of on-the-ground experience in all sorts of work settings and contexts, designing strategies and processes to facilitate culture, as well as skill-up internal culture facilitators and mentor many executives to carry out their own cultural regeneration initiatives.

Culture projects I’ve had the privilege of helping with have included…

  • Running Leading Culture clinics for a host of leaders from government enterprises, education, hospitals, road and rail authorities and privates.
  • Facilitating senior leadership teams to map out strategies, actions and guiding principles for cultural renewal
  • Collaborating with many firms to create, customise and run Cultural Assessment Scans 
  • Working with leaders on better sizing fit between business results, strategy and culture
  • Training culture facilitators to run culture processes back in their own organisations
  • Running many different culture- building workshops as part of implementation support
  • Producing a diverse array of culture guides and toolkits tailored these to many different workplace contexts
"Leading Culture was an excellent day of learning, sharing and insight. I enjoy how Bill facilitates and engages his audience – a relaxed format with a well-organised structure and the workbook is brilliant."
Kerry R Associate Dean, James Cook University
”Thanks for a great couple of days. I’m very excited about taking future culture actions in my teams. I also thoroughly appreciated your engaging, forthright and frank manner as a facilitator and your magical skill of making such a complex construct relatively simple to understand”
Roslyn M, Defence Communities Organisation
“Good overall package for leaders to work on business culture. I learned new tools and gained greater insight into how I’m seen as a culture leader. I think it’s starting to change culture in terms of better team-building outcomes and the coaching sessions I had with Bill were good, frank and honest”
Brett M, Executive-Director, Housing Partnerships Office

Cost & Registration

Come along with colleagues to save more!

2-day Program Fees

  • Full 2-day Clinic Fee
    $1100

Reconnecting Live 2022

2-days Live On-Location

  • General Registration

    Register at least 10-days prior

    $935
  • Not-for-Profit & Schools

    (excludes Govt Depts)

    $880

Live ONLINE

  • 5-Session Fee for Everyone

    5 x 2.5-hrs = 12.5 hrs – equivalent 2-days live

    $770

Note: In-House clinics recommended for 10 or more

Subscribe for access to free Resources, Articles & Culture Counts News

Register Online

The fine print...

Note: Please do not attend an in-person workshop if you have symptoms of COVID-19 or have been in contact with someone who has been diagnosed with the illness and you are required to self-isolate. If a substitute attendee cannot be arranged and a course transfer is not feasible, a fee refund will be provided.

Coaching Better Leaders... Building Better Teams

Enquiries: Bill Cropper 0429 687 513

The Change Forum offers a variety of 1 and 2-day coaching clinics in selected regional centres.

Visit our on-line Course Calendar from time-to-time for updates on what’s coming up next

We offer individual Leadership Coaching in person & by phone

Our full range of Leadership learning & Team-building programs can be delivered in-house on request

Contact us any time for a chat about ways we might be able to help you

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Enquiries:
Mob:
Office:
Email:

BILL CROPPER
0429 687 513
0429 687 591 or 07 4068 7591
[email protected]

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Leading Constructive Cultures

5 x 2.5-hr Sessions over 5 weeks

10.00am-12.30pm AEST

Regional 2-day Clinics

In-House Clinics

…or ask about In-House clinics for your culture leaders – delivered live or online

Leading Constructive Cultures

Online Sessions

SESSION

What we COVER in each Session

Session One

Characterising Culture: what it is, why it matters and what it takes to lead it

Culture matters because it affects strategy, performance, behaviour, success and ultimately survival. This session looks at the patterns and components that make it up, links between strategy and culture and what’s involved in being a culture leader. 

Session Two

Challenges of Culture Change: finding it, facilitating it, envisioning it & fitting it to  strategy

To reconstruct culture you’ve first got to find it which is not as easy as it sounds. This session looks at a 7-stage roadmap to facilitate culture starting with a vision of the culture you want. It explores getting the fit right between culture and strategy and also touches on a few cultural renewal tips.

Session Three

Scanning the Culture: assessing what your culture is like now & what to keep or change

Before you change a culture you need to know what the current one is like. This session is Stage 2 of our cultural roadmap – crafting a culture scan to your context, identifying functional and dysfunctional  elements and looking at 6 CLEVER Dimensions you can use to assess the state of your existing culture.

Session Four

Conversations about Culture: talking about core beliefs, behaviours and driving concepts  

Little changes in a culture unless you dig down to the core beliefs that define it and also govern thinking and behaviour. This session picks up Stages 3 & 5 in the Culture Roadmap – creating safe space for conversations about core beliefs at the culture centre and which are supportive of strategy, vision &  direction.

Session Five

Taking Cultural Action: leading culture change actions, embedding new patterns and countering resistance

Leading culture calls for action. This session picks up stages 4, 6 & 7 in our Culture Roadmap. It looks at actions needed to lead, plan and embed cultural renewal including changing behaviours and encountering resistance.

Each edition of our periodical Culture Counts News contains…

  • Selected keynote topix of interest on aspects of culture
  • Culture action tips
  • A tool you can download from our culture toolkit corner

Subscribe for Culture News

Each edition of our periodical Culture Counts News contains…

  • Selected keynote topix of interest on aspects of culture
  • Culture action tips
  • A tool you can download from our culture toolkit corner

Let us know where to send our next issue of Culture Counts News and you’ll also be able to access back issues, Articles and a variety of other free resources we offer from time to time….

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