CC E-NEWS Issue #2: Difficult Conversations

This is a must-read issue if you’re interested in how to handle difficult conversational moments.  We review a book about difficult conversations and there are practical tips on negotiating your way around them.  We also share experiences from people who’ve attended our Conversational Coaching Clinics.

Our featured conversations tool this issue is Left-Hand Column Analysis

What’s in CC E-News Issue #2…

  • Facing Up – the silent language of conversation
  • Airing His Views?
  • Difficult Conversations
  • Light Bulbs & Fish bowls
  • The Kings New Clothes
  • Difficult Conversations
  • Featured Tool: Left-Hand Column Analysis
  • Defusing Difficult Conversations
  • Feedback from the Field
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