Emotional Intelligence & Wellbeing

Emotional Intelligence has a lot to do with lifting levels of achievement, motivation, focus, optimism, joy, purpose, positivity and performance...

At the bottom of top performance are emotions. Feelings form the background to everything we do. We dramatically underestimate the role emotions play in every corner of our lives. They: 

Senior businessman and his multiple expressions and personalitie

At work or on the home-front, Emotional Intelligence (EI) is simply the most enriching life-skill anyone can learn – whether it’s building great teams, being a more connective leader, boosting morale and performance or creating an awesome workplace where we get on well together, have fun and produce amazing results. 

Emotional Intelligence is:

The key to...

what drives behaviour and what inspires people to perform at their best

What helps us...

stay calm, cool and collected at work and handle tricky situations with sensitivity, empathy and humour

Enables us to...

manage our moods, keep destructive emotions at bay and handle hostility in others

What gives us...

grit, resilience and determination to persevere in the face of set-backs.

How we can help...

Developing emotional skills such as perseverance, resilience, self-motivation and connectivity are critical to both work and life success. [Read more in our article EI – Why it Matters]

Personal Mastery: turning the mirror inwards

More and more leaders now connect successful business outcomes with their own level of ‘Personal Mastery’ – their ability to tune into themselves and be more mindful of the impact their patterns of thinking, feeling and behaving have on the people and situations that surround them, as well as the results they get.

Personal Mastery revolves around the idea that leadership starts with you – that no matter what your leadership level, roles or goals, the critical factor to begin with is inside us. It’s about

self-awareness, self-management, personal empowerment and emotional intelligence, and it’s about doing inner-work on ourselves to understand the impact our patterns of thinking, feeling and behaving have on the people and situations around us.   In other words, turning the mirror inwards, where all meaningful leadership work begins.

Putting Mindfulness into Practice at work...

Across the globe, there’s a new generation of leaders seeking to extend their emotional intelligence competency by integrating mindfulness into their leadership lives and practice – not just to improve their personal productivity and performance, but to learn how to be more present, self-aware, focused, connected, less stressed and more emotionally balanced.

Neuroscience and leadership discoveries in the last decade show that mindfulness training can have practical benefits and paybacks – it reshapes habitual neuronal pathways, has a 

Three Contemporary Women at Work

healthy impact on brain function and can help leaders find a haven of clarity, calm and focus in a maelstrom of uncertainty.  [Read more in our article Mindful Leadership in Action]

We all have habitual ways of responding to emotional challenges. Mindfulness training alters these habits by making it more likely that one neuronal pathway rather than another will be used...(it) carves new channels in streambeds of the mind.

Richard Davidson
The Emotional Life of Your Brain

Compassion in Leadership...

The public profile of a powerful leader is someone who’s tough, decisive and results-driven — who leads with their head and puts business before benevolence. We convince ourselves we can’t make space for compassion and connection, yet that’s what truly great leaders do make time for. They have the conviction, confidence and courage to cultivate connectivity and compassion.

With the global shift towards emotionally intelligentconnective leadership, more leaders are now becoming interested in the idea of developing a more compassionate style – being caring and empathetic, truly leading with feelings.  Which begs the question: “What does it take to become a compassionate leader and how can I inspire my management teams and staff to become more caring when dealing with customers, clients and each other?”

Every human being has the same potential for compassion; the only question is whether we really take any care of that potential, and develop and implement it in our daily life.

His Holiness the Dalai Lama
The Art of Happiness: A Handbook for Living

EI, Mindfulness & Wellbeing Clinics for Leaders, Staff and Teams

Emotional Intelligence, Mindfulness, Compassion & Resilience skills can be learned – that’s where The Change Forum coaching clinics come in. We’ve specialised in designing and delivering practical, applications-based EI and personal mastery programs for leaders, executives, staff, teachers and teams since 2003.

More Themes for Learning

Reading about EI...

For more on Emotional Intelligence, Resilience, Mindfulness and Compassion see our range of Articles, FactFiles and seasonal e-zine Newsletters and recommended Sites & Readings — all available for free download to read and share with colleagues and friends.

Upcoming Courses & Events

Find out what public programs are currently on offer for 2019. If you’d like to arrange an In-House event tailored to suit your needs, get in touch below.

Start a conversation with us

(07) 4068 7591

(07) 3352 5979

(+61) 0429 687 591

PO Box 136, Mission Beach
Queensland 4852

Resilience-Based Trauma Training

1-day Clinic for Leaders, Supervisors, Peer Supporters… Building resilience is one of your main trauma-resistance and recovery strategies. It’s essential for healthy lives and workplaces and it acts as a stress buffer and preventative. The usual way we handle trauma is to wait until it hits then step-in and deal with it after. Resilience-Based Trauma Training turns the tables on this by providing you withStressed woman wearing eyeglasses precautionary trauma-handling and resistance self-help strategies to strengthen resistance and build resilience ahead of time. Understand the basic brain biology behind trauma; manage and monitor trauma signals and reactions; how to return to your Resilience Zone if trauma unbalances you, Use self-helps to resist trauma and restore resilience. For managers, it also strengthens your ability to carry out your role as emotional care-taker and trauma-support.

Personal Mastery: Leading with EI

2-day Clinic for Leaders… What sets successful leaders apart from the rest is their personal mastery and level of emotional intelligence.   More leaders now connect successful outcomes with their ability to tune into themselves and be more mindful of the impact their feelings and behaviour have on the people around them. EI is at the heart of great teamwork and good work relationships. Successful group of business people at work in officeIt’s one of the big differentials between effective and ineffective teams. This 2-day clinic offers useful insights into how to apply 7 EI practices to boost your leadership performance, create more connective and constructive team relationships and bring out the best in others. EI is no longer an optional extra – it’s a critical competency for capable leaders.

Compassionate Leadership

 1 or 2-day Clinic for Leaders… Most leaders are still conditioned to put business before benevolence – to lead with their heads, not their hearts. Compassionate, connective leaders inspire, energise and motivate. The Compassionate Leader: “Making space for compassion in leadership, Sure you will managelife and work” is an advanced emotional intelligence program that introduces deep self-reflection and self-awareness techniques to help you to mindfully cultivate empathy, compassion and connectivity in your leadership life and resonate with others around you. They’re critical emotional and intellectual faculties for creating vibrant and expansive teams and may be the most telling factor in relieving leadership stress, maintaining emotional balance, building resilience and combating the effects of toxic emotions and volatility in yourself and others.

Mindful Leadership in Action

1 or 2-day Clinic for Leaders… The sheer number of leaders suffering stress and burn-out has doubled during the last decade. There’s been a steep upturn in toxic workplace behaviour, titanic change and creeping complexity. If you’re a leader, you’re more likely now to be lost in a maze of confusion, distraction, ambiguity, conflicting priorities, uncertainty, unrelenting pressure, stress and data-driven overload. Woman practicing meditation on a deskMany leaders are now seeking ways to put in a peak performance without sacrificing their sanity and well-being.

Recent neuroscience discoveries vividly show how mindfulness training can reshape neuronal pathways, exert a beneficial and healthy influence on brain function, and help leaders find a haven of clarity, calm and focus in a maelstrom of uncertainty. Mindful Leadership in Action show leaders how to use and practise 5 Mental Markers and simple focused-attention tools to increase mindfulness and decrease stress — without necessarily engaging in extended meditation practices.

EI at Work

1-day Seminar for STAFF… Emotional Intelligence has a lot to do with raising levels of achievement, Happy male Caucasian doctor talking to diverse female medical team sitting at the tablemotivation, goal-focus, optimism, joy, purpose and performance, and creating positive, productive work climates. This 1-day companion to our popular Leading with EI program is for the people leaders depend on most – your staff! It looks at key areas of worklife from an EI perspective – like working in teams, dealing with customers, handling change, relationships, respect and attitudes to work .

Mindfulness at Work

New 1-day Seminar for STAFF… We like to think work is a place of uninterrupted concentration, when it’s actually more a case of continuous partial distraction. In busy jobs when we feel pressured or plain overloaded with daily heavy-duty demands, we rarely stop to be present; to attend to what’s going on right in front of us; to focus our full attention on the job, or the person at hand. The costs of mindlessness at work are colossal but go un-catalogued: mistakes, stress, loss of concentration, re-work, accidents. Mindfulness at Work is a 1-day clinic for STAFF to explore ways we can train our brains to be able to focus on what matters most at work – a conversation, a task, a priority or a pressure. Mindfulness can help us be present, prevent mind-wandering and most of all become more fulfilled, healthy and productive.

Teaching with EI

1-day for Teaching staff… Nowhere is the notion of emotional intelligence (EI) more crucial than in schools. Most teachers would agree that students learn best when they feel good about themselves, feel good about being in the classroom and feel they get along well with others.  While there’s much to be said for the good old 3 R’s, the 3 A’s – Anger, Anxiety and Apathy – need fixing first before people can learn. This 1-day clinic explores the links between EI and learning and equips you with knowledge, tools and learning strategies to apply EI in the classroom context .

Social Intelligence EI in Teams

2-days (or 1-day Fast-Track) for Teams & Leaders While individuals need EI to manage their own feelings and behaviours, navigate relationships and dealwith personal challenges, there’s growing recognition that teams as entire entities need SETI to connect well with each other, handle inevitable conflicts that arise, persevere in the face of setbacks, harness the energy to take concerted action and create more positive emotional states like resilience, respect and empathy that contribute dramatically to superior team performance..  This 2 or 1-day work-out for both team leaders and members, takes you through a series of team actions based on 10 SETI Dimensions that can build positive emotional states like resilience, tolerance and respect; create more cohesion and connectivity in your team; temper the impact of toxic emotions on team climate;  and reinforce relationship builders like resonance and rapport.

Building Resilience at Work

1-Day Clinic for everyone​… Do you sometimes wonder why some of us seem to stay cool, calm and collected in the face of work-stress, drama and pressure, just getting on with the job successfully in the face of odds where many would fail? The secret is resilience: an emotional state that has a lot to do with well-being, outlook, mental toughness, energy, perseverance, adaptability and vitality.

Building-up our reserves of resilience simply makes sense – individually and as a team.  It’s a necessity to cope with the increasingly stressful, ever-busier and sometimes toxic work cultures we inhabit. As we individually become more mentally-fit, emotionally-balanced and trauma-resistant, our teams become more positive, vital, focused and productive, and less negative, toxic and dysfunctional. So organisations benefit too.

In this jam-packed 1-day clinic we explore 5 Resilience-Builders, 5-Drainers and a number of resilience-building actions you can take with your team to improve your capacity to cope with stress and pressure and take setbacks in your stride.

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