Conversational Mastery

difficult discussions at school

7 Difficult Discussion Tips for School Leaders

Whether you’re a principal, deputy, department head or in business admin support, as a school leader, difficult discussions with teachers, parents, colleagues or kids, tend to crop up on a monotonously regular basis, one after the other. Resolving your way through touchy topics – troubling incidents or behaviours, difficult feedback, distressing news, unkept commitments, or things that’ve gone wrong or aren’t up to scratch – is something you’d probably prefer not to have to deal with. But they’re a critical […]

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Conversations create Culture: turning talk into meaningful change action…

How people talk to each other is one of the most visible aspects of any culture, and a good predictor of how functional or dysfunctional a culture is likely to be. Cultivating conversational capability to enable people to talk over and unpack their culture is one of the most powerful tools forward-thinking leaders can wield.

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